For all of our services, the data controller is Epione Clinic ltd. In order to provide our services we are entering into a contract with you to deliver chiropractic care. Part of this agreement includes a need for us to store and process your personal data as well as a legitimate interest in contacting you via phone, email or SMS. We don’t require you to opt in however we will always give you the opportunity to opt out of receiving communication.
How we use your information
When you are a client at Epione Clinic and you have physically visited us, by doing so you have provided consent for us to process your information. This consent is our legal basis for processing. We have a legitimate cause to contact you for reasons such as sharing confidential medical information, reminding you about upcoming appointments, keeping you up-to-date with relevant news and information about your chosen clinic and providing relevant health promoting information.
Sharing your information
We will never sell, distribute or lease your data to any third party.
We follow the General Chiropractic Council rules regarding sharing of your information to other medical or relevant health professionals.
Retaining your information
We are required by law to keep your personal information for up to seven years from the date of your last visit. We encourage you to keep your information up-to-date, and you can do this easily whenever you visit our clinics.